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Since they have to turn in the gear, add one item to the checklist. Better yet, ensure that all devices that are returned are unlocked by an employee when they leave, are laid off, or are fired. In the case of an ex-employee where you’re responsible for trying to unlock a company-owned device, and you can’t reach or don’t want to get in touch with the former worker, a corporate receipt may work. Step3 Launch iFile, navigate to var/keychains/ and delete the database. I’ve heard from people who have lost family members, like a parent or grandparent, and been unable to unlock a device even with a death certificate and legal proof they had the right and the original receipt, because they weren’t the original owner. Just as we know the iCloud Activation Lock is a very favorable safety measure to. You can remove a device from Find My through, too, disabling Activation Lock remotely.Īpple doesn’t advertise this last option, and it only works for the original purchaser.
#CLEAR IPHONE ACTIVATION LOCK SERIAL#
That disables Activation Lock as well.įailing all that, the original owner can contact an Apple Store, Apple Support, or an Apple-authorized third-party service centers and reseller and provide a receipt showing their name, the device, date of purchase, and device serial number. If they’re unavailable or it’s easier, the account holder can log into Find My at or one of their linked devices and remove the affected device. Have the Apple ID account holder enter their password directly onto the device.